Jordan CPD – Conflict Avoidance and Dispute Resolution– 27 November 2019

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RICS is delighted to invite you to the CPD run on Conflict Avoidance and Dispute Resolution, which will be held on 27 November 2019 in Amman, Jordan.

The seminar will examine the benefit of conflict avoidance and dispute resolution in construction projects. It will also illustrate best practice techniques to avoid such situations starting from the very early stages of design.  The presenter will provide live industry examples.

This session will also introduce the three pillars of dispute resolution and outline scenarios of when each is used.

Learning Outcomes:

  • Differentiating between a conflict and a dispute
  • Conflict Avoidance processes and good practice examples
  • Dispute resolution technique
  • Appreciate the dispute escalation clauses in Contracts
  • Understanding the minimum level of service required by a quantity surveyors to avoid conflicts and disputes.

Speaker: Dana Azzam, Director, Nabih E Azzam (NEA)

About the Speaker

Dana Azzam has more than 23 years of experience in the Construction Industry in Jordan and the region. Her experience working as a Chartered Quantity Surveyor in various sized projects during pre and post construction stages has provided her with valuable understanding of the issues that lead to disputes and how to propose solutions to resolve the same.  Dana has acted as an Arbitrator, Expert and provided advise during legal proceedings. Dana holds a BSc in Civil Engineering and a Diploma in International Arbitration. Dana is a Member of the Jordan Engineers Association with Consultant Engineer status, a Fellow in the Chartered Institute of Arbitrators and a Chartered Member of the Royal Institution of Chartered Surveyors.  She is actively involved with the RICS and is regularly participates as Assessor during the Assessment of Professional Competence (APC) interviews.


Engineers Training Center / Jordan Engineers Association


18:00 to 18:30 – Coffee, networking & registration

18:30 to 19:30 – Presentation

19:30 to 20:00 – Q&A

Do not send payment via bank transfer as this form of payment is no longer acceptable for CPD events.

Please note: We are unable to reserve a place at this event unless payment is made through this secure payment portal.

The presentation will start promptly at 6:30pm. If you have not been signed in by this time (6:30pm), you will not be able to claim your 1.5 CPD hours.


TRN – 100002591400003


November 27 2019


Date: November 27, 2019
Time: 6:00 pm - 8:00 pm
Cost: FREE
Event Category:


Engineers Training Centre / Jordan Engineers Association

Amman, Jordan Amman, Jordan
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+962 6 562 2562


RICS Dubai
Phone: 00971 (0) 4375 5806
Website: Visit Organizer Website